Clear expectations before you become a customer.

Website information

We work to keep this site accurate and current, but descriptions, features, examples, timelines, and availability may change as the service evolves.

Pricing shown on this site

Essential costs $20 per month plus a one-time $99 website setup fee; Plus costs $50 per month with no website setup fee and includes up to two hours of routine staff-performed content updates per billing month. Both plans carry an initial six-month commitment and renew monthly afterward. Domain registration and renewal are separate customer-paid charges. If BearCat arranges a new domain, its approved registrar cost is added to the first invoice. No plan automatically changes to $99 per month after a payment milestone. Out-of-scope work is separately quoted before approval.

Six-month total, excluding domain charges: Essential is $219 ($119 at first billing, followed by five $20 payments); Plus is $300 (six $50 payments). A request or onboarding form is not a payment authorization. Before any charge, the final accepted order or checkout will state the selected plan, charges, billing dates, and recurring-payment terms.

Ownership summary

Customers own their domain, original branding, photographs, trademarks, customer data, and other previously owned or supplied business assets. BearCat retains its proprietary hosted website implementation, templates, libraries, automations, and operating platform even after the initial six-month term. Customers may take their domain and original content when leaving; a full BearCat-built website is not transferred.

Standard service scope

Both plans provide a standard five-page business website, hosting, SSL, routine technical maintenance, and customer-accessible content editing. Essential does not include staff-performed content changes. Plus includes two hours per billing month of routine staff content edits, with no rollover. The standard site may include a customer-managed blog and optional natural-voice playback where supported, but weekly staff-written blog articles are not included in either base plan. Additional BearCat platform capabilities require suitable configuration, consent, and any third-party services; not every demonstration feature is included in every customer order. Major redesigns, additional pages, full ecommerce, complex existing-site migrations, new applications, paid marketing, and advanced integrations require a separate approved quote. No rankings, leads, or sales are guaranteed.

Customer responsibilities

Customers are responsible for the accuracy and legality of business information, claims, pricing, licenses, disclosures, promotions, testimonials, photographs, music, video, trademarks, and other materials they ask BearCat to publish. Customers must own those materials or have permission to use them and must promptly tell BearCat when important business information changes.

Support and routine updates

Essential customers edit their own content; staff-performed content edits are extra. Plus customers receive a cumulative two-hour monthly allowance for routine content changes, measured by actual staff time. Unused allowance does not roll over and additional work requires an approved quote. BearCat aims to respond to ordinary support and content-change requests within 48 business hours. Urgent security or outage issues may be prioritized differently. Response time is not a guarantee that every requested change will be completed within 48 business hours, particularly when a request requires customer clarification, third-party action, or work outside the standard scope.

Voice, Assistant, analytics, and automated features

Voice Navigation, the Website Assistant, analytics, recommendations, and automated summaries are convenience features and may depend on browser support, network availability, third-party services, and the accuracy of customer-provided information. Customers should review important business information and should not rely on an automated response as legal, medical, financial, emergency, or other professional advice.

Cancellation and transfer

Both plans initially commit the customer to six monthly service payments. Cancellation during that period does not ordinarily waive remaining committed payments. After that, plans renew month-to-month and can be cancelled before the next renewal. BearCat stops hosting the subscribed site at the end of the paid period, but the customer's domain and original content remain theirs. BearCat assists with domain handoff and available customer-content export; its proprietary hosted site and platform do not transfer.

Submit a cancellation/handoff request through your Client Portal or email ContactBearCats@gmail.com. We will acknowledge and confirm the end date and any outstanding initial-term balance in writing. A retention phone call is not required. Read the full cancellation and domain-handoff instructions.

Third-party services

BearCat websites may connect or link to third-party services such as booking, payments, ordering, maps, analytics, or review platforms. Those services are governed by their own terms, privacy practices, availability, and fees.

No ranking or business-results guarantee

Search-ready technical foundations do not guarantee a particular search ranking. Likewise, a website cannot guarantee leads, sales, revenue, reviews, or other business results.

Site examples

Layouts labeled as concepts or illustrative examples are demonstrations of possible design directions and are not representations of actual customer results.

Referral Partner Program

Referral rewards are subject to the eligibility rules shown on the Referral Partner Program page. For referrals submitted on or after October 27, 2026, the reward is one month of the referred customer's selected plan fee ($20 for Essential or $50 for Plus), payable after the referred customer completes the second successful monthly service payment. Prior written referral arrangements, if any, are not automatically amended. Duplicate, self-referred, fraudulent, refunded, or charged-back accounts do not qualify.